Vehicle Returns and All Sales Final
Arizona Commercial Truck Sales, LLC | Western Trucks
2560 E Main St, Mesa, AZ 85213
480-835-1234 | sales@westerntrucks.com | westerntrucks.com
Effective date: October 6, 2026
All truck and vehicle sales are final
All completed truck and vehicle sales are final. We do not offer voluntary returns, exchanges, or refunds because a buyer changes their mind, no longer needs the vehicle, or finds a different vehicle or price. This restriction is subject to rights and remedies required by applicable law, the signed purchase agreement, applicable written warranties, and any written cancellation right we expressly provide.
No general trial period
We do not offer a voluntary trial or cooling-off period for completed vehicle purchases. Please inspect the vehicle, review the transaction documents, confirm specifications and suitability, and arrange any independent inspection before completing the purchase. This policy does not eliminate any cancellation right that applies by law.
Warranties and Arizona protections
Final-sale status does not mean that every vehicle is sold without a warranty. Warranty coverage is determined by applicable law, the vehicle-specific Buyers Guide where required, and signed warranty documents. For qualifying Arizona used-vehicle transactions, A.R.S. 44-1267 provides an implied warranty of merchantability through the earlier of 15 calendar days after delivery or 500 miles driven after delivery, subject to statutory conditions and exceptions. The article excludes, among other transactions, vehicles with declared gross weight over 10,000 pounds and purchases for resale for profit under A.R.S. 44-1261(C). Other applicable warranties or legal protections may still apply. Nothing in this policy is a blanket waiver of warranty rights or remedies.
Vehicle condition
Any lawful sale without additional dealer warranty must be documented in the applicable transaction documents. Website wording alone does not establish an effective as-is sale. Any manufacturer warranty, written dealer warranty, or separately purchased service contract is governed by its terms and applicable law. A service contract is not automatically included in the vehicle price.
Deposits and incomplete transactions
A reservation or deposit is not automatically a completed vehicle sale. Deposit refundability, expiration, financing conditions, and cancellation terms must be disclosed in a separate written agreement before payment. We will not rely on this final-sale policy alone to treat a deposit as nonrefundable. If we cannot supply the agreed vehicle, the deposit will be returned unless you affirmatively authorize another lawful written arrangement.
How to report a problem
Contact sales@westerntrucks.com or 480-835-1234 with your name, VIN or stock number, purchase and delivery dates, current mileage, and a description of the concern. Prompt notice helps us evaluate the issue and applicable repair or other remedies. Do not send sensitive financial information by email. Contact us before arranging outside repairs when possible; this request does not limit rights provided by law.
Approved refunds and document priority
When a refund is required by law or approved under a written agreement, we will explain the amount, method, and expected timing in writing. Refunds are ordinarily returned through the original payment channel where practicable; lender payoffs or lien releases may require coordination. The signed transaction documents and applicable law control any conflict with this website policy. This policy covers vehicle sales only; parts, rentals, and repair services require their own terms.