Shipping Policy

Last Updated: August 30, 2026

At Western Trucks, we are committed to getting your order to you safely and as quickly as possible. Please review the following information regarding our shipping process.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or holidays will be processed on the next business day.

Processing times may be longer during holidays, promotions, or periods of high order volume.

Shipping Times

Estimated delivery times depend on your location and the shipping method selected at checkout.

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 1–3 business days, where available

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.

Shipping Costs

Shipping charges are calculated at checkout based on the destination, package size, weight, and selected shipping method.

Any applicable shipping charges will be displayed before you complete your purchase.

Order Tracking

Once your order has shipped, you may receive a shipping confirmation email containing tracking information, when available.

Please allow some time for tracking information to become active after your order has been shipped.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you provide an incorrect or incomplete address, please contact us as soon as possible. We will make reasonable efforts to update the shipping information before the order ships.

Once an order has been shipped, we may be unable to change the delivery address.

Damaged or Missing Packages

If your package arrives damaged, please contact us as soon as possible with your order number and photos of the damaged packaging and products.

If your package is marked as delivered but you have not received it, please first check with household members, neighbors, and the shipping carrier. If you still cannot locate the package, contact us for assistance.

International Shipping

International shipping may be available for select products and destinations. Additional customs duties, taxes, import fees, or other charges may apply and are the responsibility of the customer unless otherwise stated.

Shipping Restrictions

Some truck parts, equipment, oversized items, or other products may have special shipping requirements or restrictions. Additional shipping charges may apply to certain large, heavy, or oversized orders.

If special shipping arrangements are required, we may contact you before processing your order.

Contact Us

If you have questions about shipping, delivery, or your order, please contact Western Trucks through the contact information provided on our website.